CivicPlus Blog

Taming the Trust Tiger with a Government Website

Posted by Michael Ashford

Jun 4, 2013 10:00:00 AM

Honestly, how often do you sit back and actually think about how the technology around you affects your life?

Day-in and day-out, we use technology for so many things that make our lives easier, more convenient and faster. Rarely are we ever unplugged, working in analog mode instead of digital (which some could argue is a problem itself).

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Topics: eGovernment, government website, transparency

Using Analytics to Give the People What They Want

Posted by Michael Ashford

Apr 9, 2013 1:24:00 PM

Of the many uses of the CivicPlus Government Content Management System (GCMS), sometimes it's the little things that can make the biggest difference.

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Topics: eGovernment, Government Content Management System, local government websites, government website, CivicPlus, transparency

Blogging for Government

Posted by Michael Ashford

Mar 8, 2013 11:07:00 AM

For many, the idea of blogging conjures up images of kitschy, templated websites that are just a stream-of-consciousness of people who have too much time on their hands. Most of them going on and on about food, or photography, or their cats.

Tom Russo used to think like that.

Before stepping into his role as Town Manager of Newton, N.J., Russo saw little use for - and believed he had very little time for - blogging, whether it be for personal or professional reasons.

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Topics: social media, citizen sourcing, transparency

5 Administrative Benefits of a New Website

Posted by Angie Marquart

Feb 12, 2013 10:48:00 AM

Developing a new website sounds like a hassle. There are so many new things to learn and remember - tools, software, processes. 

The truth is, developing a new website can make your job easier. Tasks will be simplified and streamlined, leaving more time for the projects you want to work on. 

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Topics: eGovernment, transparency

Back To Basics: Digital Community Engagement

Posted by Gerald Schmidt

Jan 15, 2013 1:11:00 PM


Let's talk about community engagement. And before you even ask, it doesn't involve rings, couples or elaborate proposals.

More specifically, let's talk about digital community engagement.

It's all about local governments providing ways for citizens - everyday, ordinary folks like you and me - to interact with their government through their websites. And here's the crazy part - getting people to actually use those online tools!

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Topics: digital community engagement, eGovernment, local government websites, transparency

Top 5 eGovernment Buzzwords of 2012

Posted by Andrea Frazier

Dec 28, 2012 10:33:00 AM


Surely everyone has either read about or has heard various buzzwords circulating around the eGovernment Industry over the past year.

While many of us have likely tossed a few of these catchy phrases and acronyms around ourselves, how many of those times were we actually certain of the buzzword's true meaning?

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Topics: eGovernment, citizen sourcing, transparency, mobile government

The 12 Days of Community Engagement [Infographic]

Posted by Angie Marquart

Dec 12, 2012 4:30:00 PM

What is Digital Community Engagement?

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Topics: digital community engagement, eGovernment, transparency

5 Reasons To Use Social Media For Local Government

Posted by Michael Wolfe

Dec 4, 2012 9:37:00 AM

In this blog we’ve shared advice on crafting a local government social media plan, practical tips for developing an internal social media policy, and some of the risks that come with social media. If you’ve been keeping up with social media issues and are wondering if social media is really worth all the work and planning involved, here are some reasons why municipalities should be using social media to engage and interact with their community.

It’s free!
Although it may require a little time and resources to manage, most social media platforms are free communication channels that you can use to share community news and information with zero cost. There are also dozens of free or inexpensive online tools that can help you effectively manage your social media presence while keeping time requirements at a minimum. (Ex: HootSuite, Tweetdeck)

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Topics: social media, transparency

Understanding the Risks of Social Media for Local Governments

Posted by Angie Marquart

Sep 26, 2012 4:44:00 PM


Guest blog by Paul Rubell, Esq.

Engage your citizens in the community; make them part of the political process. It's an ever-growing expectation that many governments are struggling to keep up with, and social media is the emerging trend to accomplish digital citizen engagement.

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Topics: digital community engagement, social media, transparency

Website Transparency - Does It Really Engage Your Citizens?

Posted by Michael Ashford

Aug 6, 2012 3:03:00 PM

For the most part, local governments understand the need to be transparent - in their processes, their tasks, and their intentions- even if they don't necessarily want to participate in being transparent.

There are many communities and municipalities that aren't afraid of taking the plunge; however, many governments at the local level have a hard time grasping is just how powerful a tool their website can be in actually engaging their citizens and answering questions.

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Topics: digital community engagement, eGovernment, local government websites, transparency