CivicPlus Blog

Taming the Trust Tiger with a Government Website

Posted by Michael Ashford

Jun 4, 2013 10:00:00 AM

Honestly, how often do you sit back and actually think about how the technology around you affects your life?

Day-in and day-out, we use technology for so many things that make our lives easier, more convenient and faster. Rarely are we ever unplugged, working in analog mode instead of digital (which some could argue is a problem itself).

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Topics: eGovernment, government website, transparency

7 Examples of CivicPlus' Most Engaged Client Websites

Posted by Michael Ashford

May 24, 2013 11:38:00 AM

We were asked recently to provide more examples of governments that had highly engaging websites. It was then that we realized we've never revealed the most highly engaged CivicPlus client websites based on CivicPlus' 6 Stages of Digital Community Engagement scale.

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Topics: digital community engagement, eGovernment, local government websites, website design, website content, best practices, government website, CivicPlus, government website design

Edmond, Okla., Uses CivicPlus-Built Website to Spur Community Interaction

Posted by Michael Ashford

May 21, 2013 10:03:00 AM

Jessica Straughan considers herself a teacher at heart. The Marketing and Public Relations Assistant for the city of Edmond, Okla., Straughan enjoys spending time helping others find success through guidance and instruction.

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Topics: digital community engagement, eGovernment, Government Content Management System, local government websites, communication, government website, CivicPlus

Is Your Website a Paper Pusher?

Posted by Michael Ashford

May 14, 2013 10:14:00 AM

Take a moment to think about how you interact with the world around you.

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Topics: eGovernment, social media, best practices, government website, CivicPlus

Cherry Hill Tops List of Interactive Government Websites in New Jersey

Posted by Michael Ashford

Apr 11, 2013 11:32:00 AM

We love it when our clients take our goal of helping communities engage and interact online and run with it.  

It's even better when our clients get noticed for the work that they do to engage their communities using the tools in our Government Content Management System (GCMS). 

According to a recent study released by the Monmouth University Polling Institute and Graduate Program in Public Policy, the website for Cherry Hill Township, N.J., ranks first in the entire state - of out 540 municipal websites - for providing citizen interaction online.

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Topics: digital community engagement, eGovernment, Government Content Management System, local government websites, website content, government website, CivicPlus

Using Analytics to Give the People What They Want

Posted by Michael Ashford

Apr 9, 2013 1:24:00 PM

Of the many uses of the CivicPlus Government Content Management System (GCMS), sometimes it's the little things that can make the biggest difference.

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Topics: eGovernment, Government Content Management System, local government websites, government website, CivicPlus, transparency

What Your Citizens Think About Your Government Website

Posted by Michael Ashford

Apr 3, 2013 1:00:00 PM

Through the course of helping more than 1,300 communities and government organizations across the globe enhance their online communications and digital interactions with their citizen users, CivicPlus has picked up on - and also helped create - a few best practices here and there.

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Topics: eGovernment, best practices, government website, CivicPlus, government website design

The Pied Piper of Progress

Posted by Angie Marquart

Mar 6, 2013 8:30:00 AM

 

Molly Westman’s job title for the city of St. James, Minn., is Community Development Director, but it could just as easily be “Lead Cheerleader” for the city’s new website.

Since the website was redesigned and launched in June 2012, Westman has been a one-woman eGovernment pep squad, taking the website, developed in partnership with CivicPlus, to the citizens of St. James.

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Topics: eGovernment, local government websites, website design, CivicPlus

Getting Familiar with Government Terminology

Posted by Pang Her

Feb 27, 2013 10:14:00 AM

Just the other day, I spoke to my father, a proud U.S. citizen for a little over 30 years, about what I do for a living at CivicPlus. I never realized how much government jargon I use in my profession until he kept asking me to explain every other word.

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Topics: digital community engagement, eGovernment

Simplify Citizen Requests [Infographic]

Posted by Angie Marquart

Feb 21, 2013 11:22:00 AM

Request management is typically a clunky, slow-moving process that can leave both citizens and government employees frustrated. 

What if there were a better way? 

We have written about citizen request management, CRM, before. But that wasn't enough. We know just how important CRM can be for governments, so we created an easy way to not just tell you the benefits but also show you how simple the process should be. 

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Topics: eGovernment, citizen sourcing, mobile government