CivicPlus Blog

Priest River, Idaho - A Case Study in Community Engagement

Posted by Dan Schultz

Jan 13, 2014 8:56:00 PM

Tsuneaburo Makiguchi, the Japanese philosopher, has defined "value" being of three components; beauty, benefit and good. The Priest River, Idaho project - a creative community engagement collaboration led by The Institute and CivicPlus - is a great case study of an initiative that is equally comprised of beauty, benefit and good.

Read More

Topics: digital community engagement, civic engagement, digital communication, citizen sourcing

Leveraging Your Citizens' Trust Through Your Website

Posted by Michael Ashford

Apr 30, 2013 11:00:00 AM

American City and County recently reported that a study performed by the National League of Cities found that voters trust the local level of government more than the other two tiers of government - state and federal.

Read More

Topics: digital community engagement, government website, citizen sourcing

Plano, Texas, NAILS Citizen Sourcing and MicroVoting

Posted by Michael Ashford

Mar 15, 2013 9:33:00 AM

The city of Plano, Texas, is doing something pretty remarkable on its website as it considers a shift of its branding and logo.

Read More

Topics: digital community engagement, Government Content Management System, CivicPlus, citizen sourcing

Blogging for Government

Posted by Michael Ashford

Mar 8, 2013 11:07:00 AM

For many, the idea of blogging conjures up images of kitschy, templated websites that are just a stream-of-consciousness of people who have too much time on their hands. Most of them going on and on about food, or photography, or their cats.

Tom Russo used to think like that.

Before stepping into his role as Town Manager of Newton, N.J., Russo saw little use for - and believed he had very little time for - blogging, whether it be for personal or professional reasons.

Read More

Topics: social media, citizen sourcing, transparency

Chips, Video Clips and Citizen Sourcing

Posted by Angie Marquart

Mar 1, 2013 2:30:00 PM

Crowd sourcing, a.k.a citizen sourcing, is a hot topic. Businesses are looking to customers to help them make product decisions. Simply put, citizen sourcing will engage consumers early on in the process, increasing the likelihood of a successful new product.

Take, for example, the Frito Lay "Do Us A Flavor" contest. The contest began with consumers submitting ideas for new flavors. Those submissions were narrowed down to the final three: Chicken & Waffles, Sriracha and Cheesy Garlic Bread. Who could go wrong with any of these choices? 

Read More

Topics: social media, citizen sourcing

Simplify Citizen Requests [Infographic]

Posted by Angie Marquart

Feb 21, 2013 11:22:00 AM

Request management is typically a clunky, slow-moving process that can leave both citizens and government employees frustrated. 

What if there were a better way? 

We have written about citizen request management, CRM, before. But that wasn't enough. We know just how important CRM can be for governments, so we created an easy way to not just tell you the benefits but also show you how simple the process should be. 

Read More

Topics: eGovernment, citizen sourcing, mobile government

State of the Union 2013 and Citizen Engagement

Posted by Andrea Frazier

Feb 19, 2013 12:53:00 PM

I'm not sure if you tuned in to the State of the Union (#SOTU) address last Tuesday, but chances are most of you probably did.

That's because according to the Washington Post, more 38 million people watched President Obama's third State of the Union address on TV Wednesday with an additional 1.3 million viewers having tuned in to the President's live speech online via the White House website.

Read More

Topics: digital community engagement, citizen sourcing

Top 5 eGovernment Buzzwords of 2012

Posted by Andrea Frazier

Dec 28, 2012 10:33:00 AM


Surely everyone has either read about or has heard various buzzwords circulating around the eGovernment Industry over the past year.

While many of us have likely tossed a few of these catchy phrases and acronyms around ourselves, how many of those times were we actually certain of the buzzword's true meaning?

Read More

Topics: eGovernment, citizen sourcing, transparency, mobile government

8 Newsworthy CivicPlus Moments of 2012

Posted by Michael Ashford

Dec 20, 2012 3:26:00 PM

We were busy little bees in 2012, darting from one end of the country to the other, spreading our message of digital community engagement and website efficiency to all who would listen, and working to help our clients produce award-winning websites. We also worked hard to maintain a healthy, productive workplace. 

Read More

Topics: digital community engagement, citizen sourcing

Citizen Request Tracker - Simplified

Posted by Michael Ashford

Nov 29, 2012 2:25:00 PM

At a time where budgets, hours and staff are shrinking, local governments are finding it evermore difficult to manage gathering information about issues, concerns and problems within their communities.

Read More

Topics: digital community engagement, local government websites, social media, citizen sourcing

Subscribe to Email Updates

Follow Me