CivicPlus is known for helping communities engage and interact through its innovative government content management system, but what makes a government website engaging, and what does an engaging website look like? 

We identified 10 awesome examples of how CivicPlus client are using strong design and a variety of tools and modules to engage their communities.  

Mount Pleasant, SC 

Engaging Elements:

Citizens can easily complete tasks or transactions through the use of the CivicPlus ePayment, Media Center and Citizen Request Tracker modules. Users can also apply for jobs, explore the town's history and apply for various boards and commissions through the online forms.

Athens-Clarke County, GA 

Engaging Elements:

Simplicity on the homepage makes ease of search and navigation the top priority. Residents can stay informed both on the website and away from it by utilizing the CivicPlus Alert Center and NotifyMe modules.

Castle Rock, CO   

Engaging Elements: 

Castle Rock's Transparency Portal provides inquiring users a one-stop shop for instant access to budget data, Town contracts and financial statements, saving phone calls and emails. The CivicPlus Community Voice module also plays a role in the Town's planning efforts.

Monroe County, FL  

Engaging Elements:

Citizens and site users can find all the information they need about their County government through the use of CivicPlus' Agenda Center, Calendar and News Flash modules, coupled with the County's prolific usage of social media tie-ins with the website.

Bayside, WI 

Engaging Elements:

A Robust "How Do I?" section gives users instant access to the most-requested services on the website, which includes issue and service reporting with the Citizen Request Tracker module, plus an integrated Live Chat feature for real-time help.

Guthrie, OK 

Engaging Elements:

Opinion Polls give citizens the opportunity to weigh in on important community issues from the comfort of their own home. Guthrie also engages its citizens by encouraging them to participate in the "Get Fit" initiative and to track progress through the CivicPlus Healthy City module. 

Pueblo, CO  

Engaging Elements:

The Alert Center module is a great tool that has been used to update citizens and site users about fire risks and restrictions in Pueblo. Emergency alerts can notify the community through seven different channels - the website itself, a text story on the mobile website, email, SMS text message, RSS, Twitter and Facebook.

Cranberry Township, PA 

Engaging Elements:

Make it easy for your community to stay connected by utilizing the CivicPlus NotifyMe, social media, blog and RSS modules. Cranberry Connect places all of these tools in a simple, accessible tab that can be found on every page to encourage engagement.

Normal, IL 

Engaging Elements:

Clean design and simple navigation increase community engagement. Important modules like NotifyMe or Citizen Request Tracker stand out on the website through graphic buttons. Several departments, like Parks & Rec, have also created their own look while staying true to the overall website design.

Madison, AL 

Engaging Elements:

Diverse functionality gives users instant access to meet a variety of needs, including council member blogs. Eye-appealing buttons on the homepage can be used to present the most-requested information from the Archive Center and Job Postings modules.