Take a moment to think about how you interact with the world around you.

We love it when our clients take our goal of helping communities engage and interact online and run with it.  

It's even better when our clients get noticed for the work that they do to engage their communities using the tools in our Government Content Management System (GCMS). 

According to a recent study released by the Monmouth University Polling Institute and Graduate Program in Public Policy, the website for Cherry Hill Township, N.J., ranks first in the entire state - of out 540 municipal websites - for providing citizen interaction online.

Of the many uses of the CivicPlus Government Content Management System (GCMS), sometimes it's the little things that can make the biggest difference.

Through the course of helping more than 1,300 communities and government organizations across the globe enhance their online communications and digital interactions with their citizen users, CivicPlus has picked up on - and also helped create - a few best practices here and there.

Molly Westman’s job title for the city of St. James, Minn., is Community Development Director, but it could just as easily be “Lead Cheerleader” for the city’s new website.

Since the website was redesigned and launched in June 2012, Westman has been a one-woman eGovernment pep squad, taking the website, developed in partnership with CivicPlus, to the citizens of St. James.

Just the other day, I spoke to my father, a proud U.S. citizen for a little over 30 years, about what I do for a living at CivicPlus. I never realized how much government jargon I use in my profession until he kept asking me to explain every other word.

Request management is typically a clunky, slow-moving process that can leave both citizens and government employees frustrated. 

What if there were a better way? 

We have written about citizen request management, CRM, before. But that wasn't enough. We know just how important CRM can be for governments, so we created an easy way to not just tell you the benefits but also show you how simple the process should be. 

Developing a new website sounds like a hassle. There are so many new things to learn and remember - tools, software, processes. 

The truth is, developing a new website can make your job easier. Tasks will be simplified and streamlined, leaving more time for the projects you want to work on. 

At CivicPlus, we are changing the ways governments and citizens interact digitally. We are not just dedicated to improving digital community engagement; we are dedicated to providing you with the software, information and tips to get there. 

Connect with us for the latest news and guidance to achieve your eGovernment goals. 

Having a government website without a strategy behind it is like a kid’s soccer tournament where everyone gets a shiny participation trophy … What’s the point?

But before you can determine where to focus your efforts in setting your government website strategy, you first need to know your foundation so that you can build upon it.