CivicPlus Blog

Introducing SendSmarts – Your Go-to Digital Engagement Resource

Posted by Lesli Keister

Oct 24, 2014 9:30:00 AM

In addition to the many hats you wear, did you realize you're a content marketer? A email marketing specialist? A digital marketer?

Well, if you're creating and sending digital messages that you hope citizens will interact with… you are! And that's why you won’t want to miss your weekly dose of SendSmarts, a new weekly feature on our blog.

How are savvy digital marketers tapping email to boost loyalty, drive traffic to online and offline channels, leverage social networks, and more?

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Topics: SendSmarts, Email Marketing, CivicSend

CivicPlus Client Achieves 140 Percent Web Traffic Gain

Posted by CivicPlus

Oct 23, 2014 1:38:00 PM

The CivicPlus Guarantee Promises a 50 Percent Increase in Online Citizen Participation 

We couldn't be more thrilled to announce an overwhelmingly successful guarantee delivery on West Chester, Pa.’s new municipal website.

The site went live on Aug. 6, 2014, and soon began drawing increased web traffic, with average daily visits doubling the previous average, and several days seeing more than four times the previous average.

Prior to launching the new website, West Chester recorded an average of 11,139 site visits each month. After launch, their CivicPlus-powered website drew 26,717 visits in a single month – an increase of nearly 140 percent.

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Top 10 reasons FutureBound is THE event for #localgov leaders!

Posted by Lesli Keister

Oct 10, 2014 9:30:00 AM


In a few short weeks, Wednesday, Oct. 29, Kansas City is the place to be if you are a community leader... a visionary... a hero of citizen engagement... or simply someone who cares about the future of local government.

FutureBound promises to be a day filled with future-focused speakers, seminars, live demonstrations, and thought-provoking e-government presentations.

Here's our Top 10 list for why every Midwest local leader should reserve their seat today:

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Topics: digital community engagement, eGovernment, civic engagement, FutureBound,

I Do It Locally: Former NFL Player Helps At-Risk Kids

Posted by CivicPlus

Oct 3, 2014 10:00:00 AM

I am…
Mac Stephens grew up in Akron, Ohio and attended the Univeristy of Minnesota on a football scholarship. He played briefly in the NFL for the New York Jets and Minnesota Vikings before moving to Euclid, Ohio in 1992.

Mac began volunteering as a coach and later took a post as Director of Recreation for the City of Euclid. He also serves as an assistant coach at Euclid High School, a trustee at Living Waters Church of God, B.T.S. (a nonprofit helping at risk kids), and as a mentor to numerous kids in the Euclid community.

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Topics: I Do It Locally, citizen engagement

Kansas City here we come... Get FutureBound with CivicPlus!

Posted by Lesli Keister

Sep 30, 2014 1:47:37 PM

Would you like to:

  • Attend a one-day event where government thought-leaders come together to discuss the future of local government?
  • Get a glimpse of new technologies that will make communication easier?
  • Get inspired with new ideas for citizen engagement?
  • Receive valuable training from e-gov experts?
  • All with no cost involved?

If so, reserve your seat today for FutureBound 2014 in Kansas City on Wednesday, Oct. 29

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Topics: digital community engagement, eGovernment, civic engagement, FutureBound,

Does Your State Have an Open Meeting Law?

Posted by Lesli Keister

Sep 17, 2014 10:57:04 AM


Local government leaders in the state of Vermont have a new law to follow as of July 1, 2014.

In developing a tip sheet to help our Vermont clients understand the requirements, we realized that many other states have very similar statutes to the Open Meeting Law. In the interest of government transparency, a common requirement of these laws is use of your local government website to keep citizens informed. Are you complying?

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Topics: local government websites, Best Practices, transparency

E-government ROI: The numbers are hard to ignore.

Posted by Lesli Keister

Aug 26, 2014 2:30:00 PM

The way government operates is changing. Gone is the day of arriving at City Hall between thehours of 8 a.m. and 4 p.m. to take a number and wait in line. Much like the business sector embraced technology to change how it interacts with customers, government is finding ways to better the citizen experience. Interacting through government websites has become the norm.

The key to this improved service is e-Government (e-Gov)  the process of delivering information and processing government transactions digitally through web and mobile applications. 

In a recent survey, 90% of respondents said they prefer to conduct business with their local government online.*
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Topics: eGovernment, local government websites, Budget

What happens when citizens invest in communities? I Do It Locally

Posted by CivicPlus

Aug 21, 2014 9:30:00 AM

Featuring active citizens – local heroes – on your website is a great way to involve them and show your community spirit. At CivicPlus, we call our citizen celebration, I Do It Locally.

Kansas native Ali Edwards is one such community-minded do'er. Despite the temptation many young people feel to leave Kansas in search of greener pastures, Ali stayed. In doing so, she found her place as an integral member of her community. She's committed to accessible healthcare, helping the poor, and sustainable living.

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Topics: I Do It Locally

Employee Performance Management - A Webinar Invite

Posted by Kristine Rice

Aug 15, 2014 10:30:00 AM

Join us Thursday, August 21 at 1:30 CST for a 30-minute webinar to discuss how a web-based  employee performance management assessment tool can save administrative time and increase efficiency.

We will discuss:

  • Management by Objectives  
  • Linking Objectives to Community Goals
  • Tracking Core Competencies   
  • Leveraging Multi-Appraiser Setup

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Topics: CivicHR, Human Resources, webinar

Ready to take the CivicLink Challenge?

Posted by CivicPlus

Aug 13, 2014 10:45:00 AM

There's still time to register for the 11 a.m. CDT August 21 webinar:

Take the CivicLink Challenge: 
Your personal guide to citizen satisfaction and interaction

In this webinar, we’ll discuss:
  1. What is CivicLink?
    We'll unpack this innovative, free tool and show you how it works.
  2. Why CivicLink?
    Discover why citizen and staff input is essential to the future of your community.
  3. What will CivicLink do for you?
    Get a glimpse of what you’ll learn from the assessment and find out how to put your personalized plan into action.
  4. How do you get started?
    Take the CivicLink challenge and prepare to reap the rewards of a better-connected community.
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Topics: civic engagement, CivicPlus, webinar